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OperationsFull-time
Programme Delivery and Operations Manager
Nigeria, hybrid, periodic travelFull-time
Help us turn strategy, contracts and service commitments into programmes that land on time, on budget and with the evidence to show for it. You will run planning, control and reporting across our technology work, and keep live services visible and accountable.
The role is accountable for coordination, planning, control and reporting. Technical decisions and implementation stay with the relevant technical leads. It reports to the CEO of Datasphir.
What you will do
- Translate contracts, strategies and approved initiatives into programmes, projects and workstreams, with work breakdown structures, integrated plans, milestones, dependencies and acceptance criteria.
- Keep schedules, action registers, decision logs, risk registers and change records current, and agree recovery actions when delivery slips.
- Maintain a consolidated portfolio and help leadership assess new initiatives before commitment.
- Track budgets, commitments, forecasts, invoices and variance with Finance, and assemble evidence for milestone invoices and audits.
- Set proportionate governance, prepare decision papers, and produce weekly, monthly and quarterly reports for each audience.
- Coordinate incidents and outages through to root cause and corrective action, without taking over engineering.
- Build practical delivery discipline across teams and keep routine matters from being escalated to the CEO.
Requirements
- At least five years managing complex technology, infrastructure or digital-service projects, across several organisations or independent teams.
- Hands-on experience with project budgets, forecasting, risk and change control, and concise senior-level reporting.
- Experience coordinating operational incidents or technology service delivery.
- Strong facilitation and follow-through, and comfort working with engineers without being the principal engineer.
- Excellent written and spoken English. Working French, research and education network experience, and PRINCE2, PMP, MSP, ITIL or similar are a plus.
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Role Details
- Department
- Operations
- Location
- Nigeria, hybrid, periodic travel
- Type
- Full-time
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